Spa Setting
SPA  GUIDELINES

To maximize your Spa experience, please familiarize yourself with The Spa Guidelines 

Spa Hours of Operation: Friday-Monday & Wednesdays 10:00am-4:00pm. 

In an effort to keep our guests safely distanced, we are operating exclusively by reservation which will be required for entry. Booking in advance is encouraged as availability may be limited. A Spa Concierge will assist you with planning your Spa experience. Please notify the Spa Concierge if you have high blood pressure, allergies, physical ailments, disabilities or are pregnant.

While a few services should be avoided during pregnancy, there are several treatments that can be enjoyed. Also, if you have a preference for a male or female therapist, please make your request when scheduling your appointment. 

For your enhanced comfort and relaxation, we suggest you arrive 10 minutes before your scheduled appointment. Arriving late will limit the time for your treatment, thus decreasing its effectiveness and your pleasure. Your treatment time will end on time, so the next guest is not delayed, and the full value of your treatment will be

 

Guests of Soleil Spa must be at least 18 years of age to experience a massage. charged.

Guests ages 16 and 17 may receive facials when accompanied by a parent, legal guardian, or with a signed consent form. 

Nail services are available to guests of all ages. 

Shaving is recommended but not necessary for men prior to a facial. If you choose to shave prior to your facial, be sure to allow at least two hours between shaving and your appointment. 

Shaving is not recommended prior to body treatments. Most body treatments are enjoyed without clothing. During all treatments the body is fully draped, except for the area being worked on.

Your therapist will ask any preferences as to the room temperature, the amount of pressure, lighting or the volume of the music. Please notify your therapist of any discomfort. 

We do request that mobile phones be turned off while inside the spa and salon.

If you are a guest of the resort, please leave your valuable items inside your guest room safe. Soleil Spa is not responsible for lost or stolen personal items. 

We accept all major credit cards and room charges. A 20% service charge will be added for each spa service you receive and dispersed to the spa staff that served you during your visit. Additional gratuities may be offered at your discretion. Prices and services are subject to change. 

Cancellation Policy: a credit card is required to make all spa appointments. If you must cancel your individual appointment, please notify us six hours before your scheduled time to avoid being charged the full-service fee. Any appointments rescheduled within the six-hour window will incur a move fee of $45. Cancellations of packages or small private parties require 72-hour notice. Cancellations of large groups require a 2-week notice.